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Privacy Policy & Cookie Policy

This Privacy Policy and Cookie Policy governs the manner in which Hotel Murud Paradise collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.hotelmurudparadise.com website ("Site"). This Privacy Policy applies to the Site and all products and services offered by Hotel Murud Paradise.

Information Collection

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browsers to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Hotel Murud Paradise may collect and use Users' personal information for the following purposes:

  • To improve customer service

  • To personalize user experience

  • To improve our Site

  • To process payments

  • To send periodic emails regarding their order or other products and services

 

How we protect your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Users' personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Changes to this privacy policy

Hotel Murud Paradise has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

What are cookies?

Cookies are small text files that are stored on your device when you visit a website. Cookies help the website remember your actions and preferences over time. For example, cookies can help remember your login information so that you don't have to log in every time you visit the website.

 

Types of cookies we use

We use the following types of cookies on our Website:

  1. Necessary cookies: These cookies are necessary for the website to function properly. They are usually set in response to actions made by you such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the website may not work properly.

  2. Analytics cookies: We use Google Analytics to collect information about how visitors use our website. This information is used to improve our website and services. Google Analytics cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

  3. Payment gateway cookies: We use RazorPay as our payment gateway, which may use cookies to enable the payment process.

 

How to control cookies

You can control cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain parts of the website.

 

Contact us

If you have any questions about this Privacy Policy or Cookie Policy or our use of cookies, please contact us at hotelmurudparadise@gmail.com or by phone at +919820203001.

Changes to this policy

We may update this Cookie Policy from time to time. Any changes we make to this Cookie Policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this policy.

Refund and Cancellation Policy

Refund and Cancellation Policy:

Thank you for choosing to stay with us at Hotel Murud Paradise. Please read our refund and cancellation policy carefully before making your reservation.

Refund Policy:

Our refund policy is as follows:

  • All refunds will be processed within 2 - 7 working days from the date of cancellation of reservation.

  • Kindly refer the cancellation policy below to see if you will be levied any cancellation charges/penalty

 

Cancellation Policy:

Our cancellation policy is as follows:

  • Reservations can be cancelled up to 48 hours (2 days) prior to the check-in date after which a 100% cancellation penalty will be levied on the booking amount and no refund will be provided

  • Cancellation Penalty will be charged on the total bill amount.

 

Early Departure Policy:

Our early departure policy is as follows:

  • If you check out before your scheduled departure date, you may be charged an early departure fee of amount as decided by the decision maker.

We understand that there may be unforeseen circumstances that require you to cancel your reservation or check out early. If you have any questions or concerns about our refund and cancellation policy, please do not hesitate to contact our customer service team at +919820203001 or hotelmurudparadise@gmail.com.

Thank you for choosing to stay with us at Hotel Murud Paradise. We look forward to welcoming you!

Terms & Conditions

Thank you for choosing to stay with us. Please read the following terms and conditions carefully before making your reservation.

  1. Reservations: All reservations require a valid reservation (online or offline) to hold the room.

  2. Check-In/Check-Out Check-in time is 2:00 PM and check-out time is 11:00 AM. Early check-in and late check-out are subject to availability and may incur additional charges.

  3. Payment: All room charges, taxes, and fees must be paid in full upon check-out. The hotel accepts cash, major credit/debit cards

  4. Cancellation Policy: Refund and Cancellation Policy is given below in complete detail

  5. Smoking Policy: Smoking is allowed in select rooms. Individual is required to declare during check-in if they are going to smoke inside the room.

  6. Damage/Loss of Property: The guest is responsible for any damage or loss of hotel property caused during their stay. The hotel reserves the right to charge the guest's for any such damage or loss.

  7. Noise Policy: Guests are expected to maintain a reasonable noise level at all times. The hotel reserves the right to evict any guest who disturbs the peace and quiet of other guests.

  8. Pets Policy: Pets are not allowed on the premises unless otherwise specified. A cleaning fee will be charged to any guest who violates the pets policy. Kindly contact the hotel for any declarations or permissions related to pets.

  9. Liability: The hotel is not responsible for any loss or damage to the guest's property, including but not limited to theft, fire, or water damage.

  10. Privacy Policy: The hotel respects the privacy of its guests and will not disclose any personal information unless required by law.

By making a reservation with us, you agree to abide by these terms and conditions. The hotel reserves the right to modify these terms and conditions at any time without notice.

Copyright & Declaration

Hotel Murud Paradise is owned and operated by Murud Construction Company, a partnership business based in Dapoli, India. Alongside the construction business the company, in its recent years has ventured into the hospitality sector and now has a dedicated team working under the brand name Hotel Murud Paradise. Since its establishment, the company has been dedicated to providing high-quality hospitality services to its customers.

Murud Construction Company holds all copyrights to the brand Hotel Murud Paradise and the website www.hotelmurudparadise.com.

All the transactions made with respect to Hotel Murud Paradise offline or online will be billed under Murud Construction Company.

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